USPS Reviews

I don’t know if it’s just me, but the tracking makes it way more confusing than it needs to be. Mine said it was out for delivery, so naturally I assumed it was actually coming that day and kept checking for it. Then later it changed back to in transit, and it stayed that way for days with no clear explanation. The updates seem delayed or just not matching what’s actually happening, so I never really know if the package is nearby, stuck somewhere, or still moving. It’s frustrating because the whole point of tracking is to give you a better idea of where your package is, but in this case it kind of does the opposite

Most of my packages show up when they’re supposed to, so I can’t really complain too much. Every now and then though, one gets delayed and it’s a bit annoying. It’s still better than some other delivery experiences I’ve had, but...

Customer service got back to me really fast and made everything easy. No big hassle at all, which I really appreciated.

The website does what it’s supposed to do, but using it feels a bit clunky at times. The tracking especially can be slow, so I sometimes find myself waiting around like I’m watching a suspense scene unfold

I’ve been trying to get help with a lost package, but the claim process has gone absolutely nowhere. I spent way too long waiting in the queue just to get a vague response and no real update. it’s been frustrating.