USPS Reviews

Why would it take over one month to send one small book from Jersey City,N. J. to Brick,N.J. ??? This is absolutely ludicrous!
Totally disgusted with USPS

USPS lost my $633 value inventory and paid only $117. Rejected my 2 appeals. Very disappointed with service and customer support.

Parcel sized item NEVER delivered. Delivery sub has 4 routes. Are the items ever loaded in vehicle. I now watch as lying comedy show. And they aren't. Amazing that the orange come and get it yourself labels are always completed in advance with receptacle full box checked. How can they see this in advance?

Always losing my packages and then I gotta wait a week for an investigation......of what I didn't get my package..... extremely poor service....like the mail couriers are illiterate or something.

Been tracking a package all week. According to the text updates and USPS tracking site the package I ordered has been in my area then sent back 2 hours away. I contacted the company I ordered from and they said I needed to contact USPS.. so I did. The package was to be delivered today according to the text alerts. The automated number I called said 8 days from now for delivery and then I finally talked to a live person who said that USPS had until May 23 to deliver it. The package did show up today but was put in someone else's mailbox. I had to chase down the mail worker to find it. I have to wonder if I have received anything else in the mail because I haven't gotten any mail for days.

If it's mailed through USPS be ensured you will not receive it or it will be extremely late. I had wedding invitations sent back to me that we're mailed over a year ago.

paid extra for priority mail, said will arrive wednesday, my client said products not yet there...this is the second time, losing money because of usps and yet they dont care

I can’t give this no stars as it’s not allowed.
I ordered some expensive garden ornaments from Etsy. Still stuck in customs 3 months later.

I have an issue with the current delivery person from my local post office and the postmaster seems to not care at all about it. The driver does not deliver anything he has to step out of his truck for and does not leave delivery notices when he does not get out of his truck. He also does not stop when the pick up flag is out. I had the same issue a while back with the delivery of my VA prescriptions and was forced to go to the post office for my medications!

I have an issue with the current delivery person from my local post office and the postmaster seems to not care at all about it. The driver does not deliver anything he has to step out of his truck for and does not leave delivery notices when he does not get out of his truck. He also does not stop when the pick up flag is out. I had the same issue a while back with the delivery of my VA prescriptions and was forced to go to the post office for my medications!

Every time I notice that my package is being shipped with this carrier, I cry inside. THE ABSOLUTE WORST POSTAL SERVICE EVER !!!!

For the second time this year (2023), I’ve difficulty receiving packages. Most recently, I tracked a package that was late. The USPS online system sand that the package was undeliverable and needed to be picked up in person. I called the local post office and was told that updates or explanations could not be given over the phone. I just need to come in and pick up the small, half-pound package that was undeliverable. After waiting in a long line, the person took down the package number, noted its location and went to get it for me. She returned 10 minutes later to tell me that it was on a truck and out for delivery. She asked me to track it on my phone again which then said that the package was out for delivery. While in the back and after she learned that the package was not there, she had updated the status as if that fixed the problem. When I order from companies on Amazon or wherever, I ask if they are using USPS, if they are, I order from somewhere else. I just wish my taxes weren’t subsidizing such incompetency.

By the way, it is all but impossible to leave feedback on the USPS website about a specific delivery unless it is lost - was not delivered at all. The feedback system is equally apathetic.

Would give 0 star if possible. DO NOT USE. No customer service to speak to. Been ten working days still stuck in same place. Awful.

I live in a community we had to purchased our mail boxes now, in the past the post office was responsible for that, my complaint is that these boxes cost money and the postman treats them like crap, today I caught one kicking the door, we had to fixed one door because they ripped it off the hinches, can someone talk to these people and be more careful this is our money not them.

I live in a community we had to purchased our mail boxes now, in the past the post office was responsible for that, my complaint is that these boxes cost money and the postman treats them like crap, today I caught one kicking the door, we had to fixed one door because they ripped it off the hinches, can someone talk to these people and be more careful this is our money not them.